Questions answered
Straight answers before the first order.
The documents, delivery details and product checks plant and procurement teams usually confirm before the first tanker moves.
FAQs
What buyers ask first.
If your question depends on equipment, quantity or location, call our team with those details and we'll answer directly.
01Can you help us reduce our oil costs?
Yes. We review your current products, consumption and buying pattern, then recommend practical changes that protect the performance your plant needs.
02What if we need oil urgently?
Our team is available 24×7 for urgent orders and supply disruptions. Call +91 91766 42399.
03Do I get a test report with every delivery?
Yes. Every dispatched batch comes with a Certificate of Analysis showing the key tested properties.
04Is re-refined fuel suitable for my boiler?
Suitability depends on the burner and operating conditions. Share your burner make, current fuel and duty so the team can review the fit.
05Do you buy used oil?
Yes. We collect from factories, workshops, fleets and industrial operators. Quantity, oil condition and pickup location determine the collection plan.
06Which areas do you deliver to?
Delivery is planned case by case from Chennai across industrial locations in Tamil Nadu and South India. Share the destination for a confirmed schedule.
07Do you provide GST invoices?
Yes. Every order is documented with a GST invoice and the applicable delivery paperwork.
08What is the minimum order?
Minimum quantity depends on product, packaging and destination. Contact sales for the current tanker or barrel requirement.
Still have a technical or delivery question?
Call the Rerol team or send the essentials on WhatsApp for a direct answer.